Student Record Officers' Conference

Previous SROC Conferences
Year Venue Main Topics

2010

University of Leicester


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Plenary Sessions:University challenge: an overview of HE; HESA: the new Chief Executive looks forward; Student Record Officers: The Marketing Director's Best Friends

Workshops included:
Moving towards a ‘One University’ at the University of Leeds; HESA Student Record: Challenges, Priorities, and Solutions; HESES by example; XRCI (exchanging coures related information); Effective Management of Student Contracts, Complaints and Appeals; Student Attendance Monitoring – Derby’s journey; HESA Student Record: Check Documentation for Beginners; Unistats and the future of public information; Putting reporting in its place; We thought we knew what we wanted – Now we know what we need?; UKBA the new rules and SMs– were/are you ready; Benchmarking using HEIDI; Developing on line registration for new students: A case study to explore different approaches to process review; Data Efficiency; Academic Planning & Performance – Qlikview Reporting and Analysis Solution; Student Enrolment - potholes and pit stops; Document Risk Management; WEB 2 ‘services in HE – meeting the expectation; Awards ceremonies (certificate production)

2009

University of Bradford


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Plenary Sessions: Been There, Done That: Learning from the U.S. Experience; Making a difference in 2010; "We sent you an email!" – Supporting and communicating with students from the Bebo generation; Professionalising Support Services: A perspective on the challenges and developments for central university services; Points Based Immigration

Workshops included:
HESA Record Reviews – Student Record and ITT Record; HEFCE uses of HESA student data; It’s in! Now how do we get it back out? - The potential and the pitfalls of reporting from student systems; The institutional e-portfolio – from scoping to implement; Ecoversity – A sustainable future ; Using Qlikview for Institutional Research: A case study of the implementation of an innovative reporting tool in an HEI;The Data Efficiency Project – what now?; JISC Timetabling study; UCAS Data for HESA Update; SLC – A new challenge to the HEI sector;e-Learning, tension and the technology generation; The Hub – Student Support Centre (The University of Bradford’s One-Stop-Shop); Exam Scheduling, Syllabus Plus, and the use of QMP (Questionmark Perception); HESA: The Practitioners View;HESES and the HEFCE web-facility;Digitary at the University of Bradford;MIAP – Enabling Benefits in Education; HEIDI – maximising the value of your information; Smart card/attendance monitoring (new points based immigration service); Recording Student Achievement - The HEAR trial;

2008

Queens Univeristy Belfast


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Plenary Sessions:Backwards and Forwards: Queen’s University and the New Northern Ireland; Leading on the front line: an interactive examination of your role; Customer First Student Finance Project

Workshops included:
Sharepoint: information and documents in Guidance Centre; Implementing Student Information Systems; Successful event management; Induction and registration; HESA: record updates - the Student Record and the ITT in-year record; Student Guidance Centre and Tour; Smart Cards: Future Technologies; Transcripts and Diploma Supplement: Strategy, implementation and expectations; Complex choices made simple - Online registration in a modular university; Understanding the UCAS Data for HESA file (formerly *J transaction); Changes to the 2007-08 HESA student record:impact on the HESES recreation and WP funding;Student Community; Online Services and Data Quality; Information Services (HEIDI Update); HESA: The data efficiency project; Data sharing - The New Culture?

2007

Warwick


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Keynote Address:"The Changing Student Experience" ,Professor L. Ebdon, Vice Chancellor, University of Bedfordshire

Plenary Sessions:
Student expectations in the era of variable fees

Workshops included:
E-Strategy at The University of Northampton; Introduction to HEFCE mainstream teaching funding and monitoring; The development of student surveys - a case study; The Managing Information Across Partners (MIAP) project; Building on Excellence: A new strategy for student service delivery; "Get them in; Keep them in!"; Business Process Review - a model for HE; Research Degree Qualification Rates : Calculating the time it takes to qualify using HESA data; HEIDI - An Institutions View On The Mountains Of Data; Safeguarding under 18s on campus: work for Registries; Customer Relationship Management - more than a just a marketing requirement; Developing Online Enrolment; Student Union and University administration - partnership works

2006

Warwick

Keynote Address : Degree Classifications and the use of credit by Professor Bob Burgess, Vice Chancellor, University of Leicester

Plenary Sessions:
Services for the Net Generation (British Columbia), The HESA student record and associated developments, Student Loans Company progress

Workshops included:
The Student Portal; exploring the e-administration agenda; HEFCE - data collection for funding & reconciliation; Planning for the future; Ceremony management; The Bologna process; On-line services to students; HEFCE - development of the performance indicator; Development of new Student Information systems; The Edinburgh University Complete Lifecycle Integrated Development project; Stress Management; DP Act and the student record; The revised HESA student return; Post-system implementation review; UCAS developments

2005

Exeter

Keynote Address: 150 Years of Teaching and Teacher Education by Professor Ted Wragg

Plenary Sessions:
The Bologna Process; Data - a Marketing Man's Dream

Workshops included:
On-line registration; Management and Control of Exam Papers in an electronic environment; Involving Users in implementation of a new SIS; UCAS e-delivery; What Animal Are You?; the National Student Survey; Collecting Data for Joint Operations; Planning & Implementing a new SIS; Variable Fees & Bursaries; Statistics from HESA for Monitoring and Allocation of Funding; Surviving Regional Partnerships in Registry; Perspective on Developing use of HESA data; Electronic Registration; Programme Management of SIS development; Making SIS work across the University

Roundtable sessions:
HESA Student Record; Impact of the FOI Act; e-document Management Systems; Timetabling; Student MIS - the Market & it's Prospect

2004

Heriot-Watt

Keynote Address on Policing Issues (in HE context) by Paddy Tompkins, Chief Constable, Lothian & Borders Police.

Plenary Sessions:
e-Learning, e-Universities and all that!; Administration of Student Support; Implementation of a Records Management Programme

Workshops included:
Scottish Credit & Qualification Framework; Integration between Timetabling Management and Student Records; HESA Student Data; Integrating Student Support; Improving Student Retention; Devolution, Revolution or Evolution?; US and UK perspective of On-line Registration; Corporate Information at a Click; Publishing TQI; Student Loans, BACS First Project; Electronic Document Management; Replacing Student Management Systems; Communicating with Students; Quality Assurance of University Examinations; HEFCE's use of Institutional HESA data

2003

Liverpool Hope

Plenary Sessions:
Widening Participation The White Paper effect; Developments in Europe re. Grade Transfers using the ECTS Grade Scales; Student Administration Modernising Process & Practice; Holistic Approach to Enrolment Success and Student Retention.

Workshops included:
Graduation Without the Perspiration; Dealing with difficult people; Introducing Records Management; All Student Information in One Portal space; HESA derived statistics for Funding Allocation & Monitoring; Dealing with the Criminal Records Bureau; Non-Completion What the Research tells us; Implementing Systems from the Academic Office Perspective; Generalist Support for the Specialists is it worth it?; Transcripts and PDPs; Implementing On-line Services for Students and Staff via a Student Portal; Registry/Library interfaces; Registry Services the Liverpool view

2002

Derby

Plenary Sessions:
Information Systems strategy & implementation; HESA Update; Consulting the Consultant; Web-based Academic Business

Workshops included:
Self-Service; Reports extraction from Student database; Smart cards; New Systems; Transcripts and Progress Files; Improving the registration process; Process Mapping; Nursing records and the NMC; Authentication problems; Computerised examination scheduling; How & Why of benchmarking; Rewards of Awards; Centralised Assignment management; SLC data matching; BACs Direct Project; HESA discussion group

2001

Lancaster

Plenary Sessions:
Information Management-the Hidden Potential; Web-enabled students – the American experience; Supporting the QAA Agenda

Workshops included:
Web-enabled students; In-house Student System development; Student experience from Registration to Graduation; HESA – Data collection/validation; SLC update; Distance Learning; Exam timetabling; Ceremonies administration; Transcripts & Progress Files

2000

Glasgow

Plenary Sessions:
Data Protection; Student Progress Files

Workshops included:
Electronic mark gathering, Smart Cards/Access Control, Document imaging, Data Warehouse, Graduation events, Process Change management, Student Financial Aid, Data Library, Web-based student record maintenance

1999

Bangor

Plenary Sessions:
Student Loans/Financial Support; HEFCE - Student Progression; The Student and the Law.

Workshops included:
The One-Stop Shop; Meningitis in HEIs; HESA; Alumni; TTA Data Provision; Student Profiling; HEFCE/HEFCW Progression Rates; Media Training; QAA - Student Transcripts/Progress Files

1998

Leicester

Plenary sessions:
Standards-based Quality Assurance; New Data Protection Bill; Local Heroes - universities and their regions; Fees and loans; HESA changes.

Workshops included:
Enrolment methods; HOLOS; LEA/university relationships; Overview of HESES; Smart campus; Centralised timetabling; Document imaging; New UCAS tariff and profile project: Degree congregations; Fees and loans; HESA data quality; Transcripts.

1997

Sheffield

Plenary sessions:
Data Protection Act and the student record; Academic perspective of student administration; The Student view.

Workshops included:
The World Wide Web as a student information/registration facility; Use of OMR/OCR technology; Rapport with LEA?; Smart card(?); Executive information systems; C.A.T.S.

1996

Queens University Belfast

Plenary sessions:
Wither student loans?; HESA what now?; Detecting fraud - advice to student records officers.

Workshops included:
Enrolment and beyond; Academic appeals; Examinations - assessing and anonymous marking; Campus ID systems; Graduation - pleasure or profit?; ECTS - the implication for student records.

1995

Plymouth

Plenary sessions:
Accountability and autonomy in Higher Education; Never ending changes: progress and otherwise in Higher Education; HESA.

Workshops included:
LEAs invoicing; term dates, annual reports; Data Protection/transcripts; Multimedia; Optical mark recognition technology; Document image processing; Records of Achievement; Student loans and Access Funds; Your Alumni office and you; Timetabling; Mailbase.

1994

Edinburgh

Plenary sessions:
Review of the academic year; Mailbase; HESA; Student charters and our contract with students.

Workshops included:
Registration; SOED awards branch; Document image processing; Student hardship; modularisation; ID Cards; Student loans; Collaborative links and institutional mergers; Home/overseas fee status.

1993

Birmingham

Plenary sessions:
Modularisation and Semesterisation; Management and Administrative Computing; Mailbase; Email for administrators.

Workshops included:
The Student as a customer; Franchising; Examination anonymity; Access Funds; Transcripts; ID Cards; Registration.

1992

Loughborough

Plenary sessions:
Preparing for modularisation; Student fees billing, invoicing and collection.

Workshops included:
Large scale data collection techniques; Student loans; Examinations and modular courses; Dealing with LEAs; Automated transcripts; Postgraduate admissions and records.

1991

Manchester

Plenary sessions:
What does a Planning Office require from a Student Records Office; Office automation; Student loans.

Workshops included:
Modular degrees; Planning; Office automation.

1990

Cambridge

Plenary sessions:
Resource allocation and forward planning; MAC initiative.

Workshops included:
Modelling techniques; Postgraduate admissions; Examination timetabling; Non-conventional course structures.

1989

Leicester

Plenary sessions:
MAC initiative; USR.

Workshops included:
Debts and debt collection; registration; transcripts.

1988

Bath

Plenary sessions:
Use of statistical tables; Data Protection Act.

Workshops included:
Discussion forum between faculty administrator, accommodation manager and an LEA representative; Desk-top publishing.

1987

Hull

Plenary sessions:
Using socio-technical systems design at Kent; Interactions between student records and other areas of the university; Data presentation.

Workshops included:
Access to records; Data Protection Act; Examinations at Hull; Postgraduate 'electronic office'; Student and sponsor - billing; Alumni system.

1986

Exeter

Plenary sessions:
Alumni records; Data Protection; Micrographic records handling.

Workshops included:
Transcripts; Admissions

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