Just started a new role as Project Manager having worked at the University as ASIS Director and Head of the Admissions and Records Office for the last fifteen years.
Still have all aspects of the University's applicant and student records including data quality, HESA, user support and training, system development and implementation within my remit, but with more focus on knowledge transfer, supporting new managers and managing the transition to new structures and working practices.
As an alpha pilot institution, heavily involved in HESA Data Futures both internally and externally.
Previously spent 11 years in the University Registry with responsibility for the full range of Awards, Examinations and Student Records work. I have also worked in Further Education, Careers and in teaching since graduating from Keele many years ago.
Tel: 01484 472744
Currently, my role is to lead on Student Returns and internal reporting systems and resource development; oversee data quality on corporate information systems and ensure that systems are configured and utilised to allow data extraction for internal and external returns.
It is my belief that all staff should be empowered to use information, so that they can undertake their roles effectively and to the benefit of the organisation. I have written and presented at conferences and in other specialists groups, on the culture changes needed to be proactive in using information.
My role on the SROC steering committee is to both co-ordinate and manage the SROC web site, its development and links to SROC_HE (Twitter) and SROC (LinkedIn).
Tel: 0114 222 1131
I am Academic Registrar at Northumbria University and began this role in 2014. The Academic Registry is responsible for approval and review, learning and teaching governance, quality enhancement, timetabling, examinations and ceremonies, records (including SITS management), HESA and PSRB returns, and also academic support, assessment board management etc. I also have a wider reach for student experience across the University.
For the preceding 10 years, I was Head of the Student Progress Service at Newcastle University. This covered many aspects of the student lifecycle including: postgraduate admissions, registration, the student services support team, examinations, research student support, visa support, student casework, timetabling and congregations. I was closely involved in process and system developments to make our activities as efficient and student focussed as possible.
I have worked in HE since 1991 and my previous roles at Newcastle were in faculty support and in management information (HESA returns). My HE career started as Student Records Officer at Sunderland University.
SROC is a very focussed conference and you have lots of opportunities to find out about current developments in the HE sector and the approach other have taken to issues. I attended my first SROC in 1994 and have not looked back!
I am Student Records and Planning Officer at the Royal Veterinary College; responsible for the student records database, from which I make the College's HESA Student Return and KIS return. I also provide management information for academic and operational purposes. I am responsible for strategic planning and produce the College's HESES return. I also act in both an administrative and compliance role to ensure the College maintains its Tier 4 licence and HTS and our students maintain their visas.
Before joining the RVC, I spent five years working for a Further Education College and in my terminal role I maintained the College's student records database, course portfolio and produced the ILR.
Social Media Co-ordinator
I'm the Head of Data Quality at Teesside University, leading on Systems, Student Reporting and Student Records. Responsible for the overall data quality of the student record from Admissions to Graduation. Operational lead for statutory returns to HESA & HEFCE and project lead for systems developments (Finance & Student).
Before coming to Teesside, I worked at the University of York in different roles within Systems, Data & Records.
I joined the committee in 2014, first as Local Organiser (York 2015) and then as Social Media coordinator.
Tel: 01642 738536
I am Senior Assistant Registrar at Loughborough University and head up the Student Office within Academic Registry. My office is responsible for a variety of student operations from registration through to graduation, including exams, student finance, and immigration and visa compliance, as well as information governance, the student record and HESA student data returns.
I find the SROC conferences a great way to broaden my knowledge and meet colleagues with a wealth of experience from around the country. In 2016, we hosted the conference at Loughborough – we very much enjoyed sharing our campus with you all for a few days and hope that you enjoyed your time at Loughborough.
Tel: 01509 222228
Craig Stewart Duncan
I am a Senior Registry Officer within the MIS Unit at Cardiff Metropolitan University, responsible for all aspects of the HESA Student and Aggregate Offshore returns, and the HESES return for HEFCW. I also manage projects and requests for management information and business intelligence, utilising Business Objects and Qlikview to meet the needs of the University. My main focus currently revolves around ensuring high data quality and understanding of data provenance, and employing these to provide student-related data to aid both local and corporate decision making.
As one of the most recent additions to the Steering Committee, I look forward to sharing my knowledge and practices to supplement the wealth of experience already established.
Tel: 02920 416031
I am Head of Planning and Management Information at the University of East London. My responsibilities include student number planning and projections, analysis of key student data outputs and oversight of statutory returns.
I have recently moved to UEL from being a Strategic Planning Manager at Royal Holloway, University of London. In that role I provided analytical and market intelligence services to enable strategic and everyday decision making. I use internal and external sources of information give to insight and support to evidence based decision making.
I have worked in Higher Education since 2007, starting as a Planning Officer at the University of Northampton and moving to Royal Holloway six years ago.
Study Day Co-ordinator
I am the Head of Information and Advice at the University of the West of England, Bristol, where I have responsibility for the student-facing teams who help solve practical, non-academic concerns, like remaining in the UK, paying the rent, and negotiating regulations. In previous HE roles, I have been responsible for HESA and HESES Returns, student number planning, and external reporting to PSRBs. My professional background is mostly in public sector business intelligence and management information.
I love SROC’s strong practical focus, and am looking forward to building on conference successes with our offer of day sessions.
Tel: 0117 328 4153
I am the Data Quality Manager at the University of Kent, responsible for the HESA Student and Aggregate Offshore returns and the overall data quality of the student record. I also look after the business prioritisation for the development of our student record system, user training and support, exam scheduling and graduation document production (certificates, HEARs, etc).
Prior to joining Central Student Administration in 2013 I spent 6 years supporting e-learning at academic school and faculty level.
I joined the SROC committee at the end of 2017 and I look forward to contributing further to the continued development of the open and honest community that SROC provides to the Higher Education sector.
Tel: 01227 826 569
I am a Senior Business Analyst at the University of Edinburgh, where I lead change projects to enhance the student experience. My recent work has included preparing the University for the new General Data Protection Regulations, enhancing support for disabled students, curriculum management, statutory returns, exam scheduling and graduations. I have been with the university for 9 years and held several operational positions supporting admissions, student records, MI and statutory returns.
I first attended SROC in 2011 and I have found it to be a welcoming community of professionals who willingly share their expertise and experience. By joining the SROC committee at the end of 2017 I look forward to contributing to its continued success.
Tel: 0131 651 4420