Steve French (He/Him)
Chair

I am the Head of Student Returns & Data Management at the University of Central Lancashire within the Academic Registry. I have worked for the University since 2019 and previously worked at the University of Cumbria for 11 years. I currently have responsibility for ensuring the completion and quality of the HESA Student, Graduate Outcomes, and Aggregate Offshore returns. I am also responsible for the institutions ILR and various other student returns, including those for the NHS.

I first attended SROC in 2009, and since have attended several times, always keeping a keen eye on the conferences even when I was unable to attend. I have always found the experience of attending SROC to be excellent, and the community that has been created through the conference across the sector is an invaluable network for support and information. I joined the committee in 2018 in order to get more involved and help ensure that the conference continues to be a fantastic experience for anyone attending.

Tel: 01772 894963

Email: SFrench5@lancashire.ac.uk

Ruth Hall (She/Her)
Secretary

I am the Associate Director for Statutory Returns and Data Governance at the University of Nottingham. As part of my role, I am responsible for the development and delivery of all student statutory returns as well as the embedding of a data governance framework and operating model.

I have over 10 years of experience within the Higher Education sector, having started my career as an analyst before moving on to a range of leadership roles, all of which have involved overseeing data, reporting or systems teams. Prior to this, I worked as an analyst across a range of roles in the police service, fire service and NHS.

I attended my first SROC conference in 2023 and was local organiser for the 2024 conference. I look forward to contributing to the onward development of SROC and future conferences.

Email: Ruth.Hall@nottingham.ac.uk

Thomas Moody (He/Him)
Treasurer

I am Assistant Registrar for Registry Data and Information Systems at the Royal Veterinary College; responsible for the Student Records team and the Timetabling team.

RDIS makes the RVC's HESA Student Return along with various other returns. It also provides management information for academic and operational purposes. We undertake strategic planning and produce the College's HESES return.

Before joining the RVC, I spent five years working for a Further Education College where I maintained the college's student records database, course portfolio and produced the ILR.

Tel: 02074685150

Email: tmoody@rvc.ac.uk

Daniel Norton
Media Co-ordinator

Paul Norris (He/Him)
Deputy Secretary

I’m Senior Assistant Registrar at Cranfield University, with responsibilities including statutory returns, internal student information, policy development & benchmarking and managing the Quality Assurance team.

I’ve been in the HE sector for some while. My first role was with Bristol Polytechnic and I’ve been through four institutions (with six names) and three student record system implementations since then. I’ve managed strategic planning, course portfolio reviews, timetabling, assessment regulations, resource allocation models, registration & graduation and have been a panel secretary for RAE.

I’ve been attending SROC on and off for 20 years and was delighted to finally be able to host the conference in 2019.

Tel: 01234 754093

Email: paul.norris@cranfield.ac.uk

Andrew Crossland (He/Him)
Breakout Session Co-ordinator

As a Senior Business Analyst at the University of Edinburgh, I lead transformation projects aimed at enhancing the student experience. My recent work has includes the implementation of a new student support model, data protection improvements, enhanced accessibility support, curriculum management, statutory returns, exam scheduling, and graduation processes.

I joined the University in 2008 and first attended SROC in 2011. I immediately felt at home in this wonderful community of professionals who generously share their expertise and experience. I joined the SROC committee at the end of 2017 and now coordinate the breakout sessions. In 2023, I had the privilege of being the local organiser as SROC came to Edinburgh for its first in-person conference since 2019.

Over the course of my 16-year tenure at the university, I've held several operational roles supporting admissions, student records, management information, and statutory returns. This breadth of experience has been invaluable in my current position as a Senior Business Analyst, where I leverage my deep understanding of university processes to drive impactful change.

Tel: 0131 651 4420

Email: andrew.crossland@ed.ac.uk

Siân Stronach (She/Her)
Breakout Session Co-ordinator

I am a Registry Officer at the University of South Wales; part of a team with responsibility for administering the assessment journey of the students.

With over a decade of experience in Academic Registry functions, I’ve been part of a number of initiatives to bring about positive change for colleagues and students alike. Prior to that, I worked in various student services teams, also at the University of South Wales.

I attended my first SROC conference in 2018 and enjoyed my time in Hull so much, I felt that I wanted to contribute to ensure that others had the same positive experience I had. I went onto join the SROC committee in August 2018 as the Welsh representative and was then appointed into the role of Deputy Breakout Session Co-ordinator.

Email: sian.stronach@southwales.ac.uk

Dan Gibbins
Corporate Liaison

Jayne Angland
Corporate Liaison

Kate Faulkner (She/Her)
Media Co-ordinator

I am the Head of Partner Records within the University of Wolverhampton’s Registry Services Directorate. I have worked at the University for 20 years in a variety of roles across Registry, the Offices of the Vice-Chancellors, individual faculties, and Central Marketing and Communications.

I currently lead the Partner Records team, managing the student records of over 15,000 students studying at partner institutions across the UK, overseas, and online. Over the years, I have managed a broad range of student administration teams and have led on key student-facing activities, including Welcome Week, induction, and initiatives supporting retention and progression.

I am proud to work for the University of Wolverhampton - and particularly within Registry - because I believe the data we hold and the processes we deliver are fundamental to the day-to-day success of the student experience.

I have attended SROC for several years, and it remains my favourite conference for the inspiration it brings to my thinking and my approach to student administration. It’s also a fantastic opportunity to connect with colleagues across the sector, share experiences, and learn from one another.

Email: Kate.Faulkner@wlv.ac.uk

Emmeline Parmenter (She/Her)
Media Co-ordinator

I am the Student Records Manager at the University of York. I am responsible for enrolment, changes of circumstances, non-academic progression and supporting other teams within the Student Lifecycle. I have worked across Student Administration for 9 years, primarily in Student Records but also supporting Visa Compliance and Assessment activities.

I first attended SROC in 2016 at Loughborough University and I have been to several SROCs since. I have always found them to be full of brilliant people ready to share their wealth of knowledge. As a small, centralised team in a large institution we’re always looking for ways to work more effectively and have directly benefitted from the insights given.

I am excited to join the committee and look forward to giving back to the sector, sharing my own knowledge and experiences.

Email: emmeline.parmenter@york.ac.uk